Terms of service
30.06.2026
OVERVIEW
Welcome to OFF-ANGLE.
These Terms of Service ("Terms") govern your access to and use of the OFF-ANGLE website, online store and all related services (collectively, the "Services").
Throughout these Terms, the words "OFF-ANGLE", "we", "us" and "our" refer to the owner and operator of this online store.
Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services worldwide. However, any purchase made through this website constitutes a contractual relationship exclusively between you and OFF-ANGLE.
By accessing our website, creating an account, placing an order or otherwise using our Services, you agree to be bound by these Terms, our Privacy Policy, our Refund Policy and any other policies referenced on this website.
If you do not agree with these Terms, you must not access or use our Services.
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SECTION 1 – ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are legally capable of entering into binding contracts under the laws applicable in your country of residence.
If you are under the legal age required to purchase products in your jurisdiction, you may only use our Services with the involvement and consent of a parent or legal guardian.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
You agree to provide accurate, complete and up-to-date information when creating an account or placing an order.
We reserve the right to suspend or terminate accounts that contain false information or are used fraudulently or in violation of these Terms.
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SECTION 2 – OUR PRODUCTS
OFF-ANGLE designs premium apparel inspired by modern padel culture.
Many of our products are manufactured on demand after an order has been placed. This production method helps reduce unnecessary overproduction and supports a more responsible manufacturing process.
Because products are individually produced, slight differences between product photographs and the delivered product may occur. These include, but are not limited to:
- minor colour variations caused by different screen technologies;
- slight differences in print placement;
- manufacturing tolerances;
- natural variations in textile materials.
Such variations do not constitute defects.
We reserve the right to modify, discontinue or replace products at any time without prior notice.
Product availability is subject to stock, production capacity and supplier availability.
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SECTION 3 – ORDERS
Submitting an order through our website constitutes an offer to purchase the selected products.
Your order becomes legally binding only after we have accepted it by sending an Order Confirmation email.
We reserve the right to refuse, limit or cancel any order, including but not limited to cases involving:
- suspected fraud;
- payment verification issues;
- incorrect pricing;
- product availability;
- suspected commercial resale;
- violations of these Terms.
If we cannot accept your order, any payment already received will be refunded using the original payment method whenever reasonably possible.
Once production has started for a made-to-order product, cancellation may no longer be possible.
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SECTION 4 – PRICES AND PAYMENT
All prices displayed on our website are shown in the currency selected on the website.
Unless expressly stated otherwise, prices include or exclude taxes according to the customer's shipping destination as required by applicable law.
Shipping costs, customs duties, import taxes and similar charges may be added during checkout or collected by local authorities upon import into your country.
Customers are solely responsible for any customs duties, import VAT, local taxes or similar governmental charges unless explicitly stated otherwise during checkout.
We accept various payment methods, including but not limited to:
- Visa
- Mastercard
- American Express
- TWINT
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- other payment methods offered during checkout
By placing an order, you confirm that you are authorised to use the selected payment method.
All payments are processed securely by authorised third-party payment providers. OFF-ANGLE does not store complete payment card details.
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SECTION 5 – SHIPPING AND DELIVERY
OFF-ANGLE ships internationally.
Estimated delivery times displayed on our website are estimates only and are not guaranteed.
Delivery times may be affected by:
- customs clearance;
- public holidays;
- carrier delays;
- production times;
- weather conditions;
- force majeure events;
- circumstances beyond our reasonable control.
Risk of accidental loss or damage passes to you upon delivery of the goods to the delivery address specified in your order.
Title to the products transfers upon full payment of the purchase price.
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SECTION 6 – RETURNS AND REFUNDS
Returns, exchanges and refunds are governed exclusively by our Refund Policy published on this website.
As many OFF-ANGLE products are manufactured individually upon order, certain products may not be eligible for return except where required by applicable law or where the product is defective.
Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.
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SECTION 7 – INTELLECTUAL PROPERTY
All intellectual property rights relating to OFF-ANGLE, including but not limited to:
- trademarks;
- logos;
- product names;
- graphics;
- photographs;
- videos;
- product designs;
- website design;
- written content;
- advertising material;
- artwork;
- downloadable material;
- software;
- source code;
- layout;
- visual identity;
- branding elements;
remain the exclusive property of OFF-ANGLE or its licensors.
No part of this website may be copied, reproduced, modified, distributed, sold, licensed or otherwise exploited without our prior written permission.
The purchase of a product does not grant any ownership or licence rights in any intellectual property belonging to OFF-ANGLE.
Unauthorised commercial use of our intellectual property may result in legal action.
SECTION 8 – THIRD-PARTY SERVICES
Certain features of our Services may rely on third-party providers.
These may include, but are not limited to:
- Shopify
- payment providers
- shipping carriers
- print-on-demand manufacturers
- analytics providers
- fraud prevention services
- marketing platforms
- customer support software
Your use of third-party services may also be subject to the respective provider's own terms and privacy policies.
OFF-ANGLE is not responsible for the availability, content or performance of third-party services that are outside our reasonable control.
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SECTION 9 – SHOPIFY PLATFORM
Our online store is hosted by Shopify Inc., which provides the technical e-commerce platform used to operate this website.
Although Shopify enables the operation of our online store, all purchases are made directly between you and OFF-ANGLE.
Shopify is not the seller of any products offered on this website and shall not be responsible for:
- product quality;
- product safety;
- order fulfilment;
- shipping;
- returns;
- warranties;
- customer support.
Any claims relating to products purchased through this website must be directed exclusively to OFF-ANGLE.
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SECTION 10 – PRIVACY
Your privacy is important to us.
The collection, processing and storage of personal data are governed by our Privacy Policy, which forms an integral part of these Terms.
By using our Services, you acknowledge that certain personal information may be processed by trusted third-party providers, including Shopify and other service providers necessary for operating our business.
Where required, personal data may be transferred internationally using appropriate legal safeguards.
Please review our Privacy Policy for further details.
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SECTION 11 – USER CONTENT AND FEEDBACK
If you submit reviews, comments, photographs, suggestions, ideas or other content ("User Content") to OFF-ANGLE, you grant us a worldwide, non-exclusive, royalty-free, perpetual and irrevocable licence to use, reproduce, publish, translate, adapt, distribute and display such content for business and marketing purposes.
You represent and warrant that:
- you own or control all rights to the submitted content;
- your content does not infringe the rights of any third party;
- your content is lawful;
- your content is not defamatory, abusive, discriminatory or misleading.
We reserve the right, but have no obligation, to remove any User Content at our sole discretion.
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SECTION 12 – PRODUCT INFORMATION
We make every reasonable effort to ensure that product descriptions, specifications, sizing information and images are accurate.
However, we do not warrant that all information on the website is always complete, current or error-free.
In particular:
- colours may vary depending on screen calibration;
- sizing may differ slightly due to manufacturing tolerances;
- measurements are approximate;
- product photographs are illustrative.
OFF-ANGLE reserves the right to correct errors, inaccuracies or omissions at any time without prior notice.
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SECTION 13 – ACCEPTABLE USE
You agree to use our Services only for lawful purposes.
You must not:
- violate any applicable laws or regulations;
- infringe intellectual property rights;
- interfere with the operation or security of the website;
- upload malicious software;
- attempt unauthorised access to our systems;
- submit false or misleading information;
- impersonate another person;
- engage in fraudulent purchases;
- interfere with other users' access to the Services.
We reserve the right to suspend or terminate access to our Services where we reasonably believe these Terms have been violated.
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SECTION 14 – AUTOMATED ACCESS AND ARTIFICIAL INTELLIGENCE
Unless expressly authorised in writing by OFF-ANGLE, you may not use automated tools to access or interact with our Services.
This includes, but is not limited to:
- bots;
- crawlers;
- spiders;
- scraping software;
- automated purchasing software;
- data harvesting tools;
- artificial intelligence agents;
- autonomous software;
- machine learning systems used to collect or reproduce our content.
You must not use our website or its content for the purpose of training artificial intelligence models, large language models, machine learning systems or similar technologies without our prior written consent.
You must not reproduce, extract, download or systematically collect product data, images, descriptions, pricing information or other content for commercial purposes.
We reserve the right to implement technical measures to detect, limit or prevent unauthorised automated access.
Unauthorised automated access may result in suspension of access, legal action and claims for damages where permitted by applicable law.
SECTION 15 – TERMINATION
We reserve the right to suspend, restrict or terminate your access to our Services at any time where we reasonably believe that:
- you have breached these Terms;
- fraudulent or unlawful activity is suspected;
- your use of the Services may cause harm to OFF-ANGLE, our customers or third parties;
- we are required to do so by law.
Termination of your access does not affect any rights or obligations that arose before termination.
Any provisions of these Terms which by their nature should survive termination shall remain in full force and effect, including but not limited to provisions relating to intellectual property, limitation of liability, governing law and dispute resolution.
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SECTION 16 – DISCLAIMER OF WARRANTIES
Our Services and all products made available through them are provided on an "as available" and, where legally permissible, "as is" basis.
While we make every reasonable effort to provide accurate information and high-quality products, OFF-ANGLE does not warrant that:
- the website will always be available;
- the Services will be uninterrupted or error-free;
- defects will always be corrected immediately;
- the website will be free from viruses or other harmful components;
- product colours displayed on your device will exactly match the delivered product;
- every product will meet individual expectations.
To the fullest extent permitted by applicable law, all implied warranties are excluded.
Nothing in these Terms excludes any warranty that cannot legally be excluded under applicable law.
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SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, OFF-ANGLE, its owner, employees, contractors, licensors, suppliers and business partners shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from or relating to:
- the use or inability to use our Services;
- delays in production or delivery;
- interruptions of the website;
- loss of profits;
- loss of revenue;
- loss of business opportunity;
- loss of goodwill;
- loss of data;
- business interruption;
- actions of third-party service providers;
- customs delays;
- shipping carrier delays;
- force majeure events.
Where liability cannot legally be excluded, our total aggregate liability shall be limited to the amount actually paid by you for the relevant order giving rise to the claim.
Nothing in these Terms excludes liability for:
- death or personal injury caused by negligence where exclusion is prohibited by law;
- fraud or fraudulent misrepresentation;
- any liability that cannot legally be limited or excluded.
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SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless OFF-ANGLE, its owner, contractors, suppliers, licensors and service providers from and against any claims, liabilities, damages, losses, costs or expenses (including reasonable legal costs) arising from:
- your breach of these Terms;
- your misuse of the Services;
- your violation of applicable law;
- your infringement of any intellectual property or other rights of a third party;
- any content submitted by you.
You agree to cooperate reasonably in the defence of any such claim.
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SECTION 19 – SEVERABILITY
If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law.
The remaining provisions shall remain valid and enforceable and shall continue in full force and effect.
Any invalid provision shall, where possible, be replaced by a valid provision that most closely reflects the original commercial intent.
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SECTION 20 – ENTIRE AGREEMENT AND NO WAIVER
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and any other policies published on this website, constitute the entire agreement between you and OFF-ANGLE regarding your use of the Services.
They supersede all previous agreements, communications and understandings relating to the same subject matter.
No failure or delay by OFF-ANGLE in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy.
Any waiver shall be effective only if made expressly in writing.
These Terms shall be interpreted fairly and shall not be construed against either party solely because one party drafted them.
SECTION 21 – ASSIGNMENT
You may not assign, transfer or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.
OFF-ANGLE may assign, transfer or subcontract its rights or obligations under these Terms where reasonably necessary for the operation of the business, including in connection with a merger, acquisition, business restructuring or sale of assets.
Such assignment shall not reduce your statutory consumer rights.
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SECTION 22 – GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you with Services shall be governed exclusively by the substantive laws of Switzerland.
The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
To the extent permitted by applicable law, the exclusive place of jurisdiction for any dispute arising out of or relating to these Terms, the Services or any purchase made through the Services shall be the competent courts of the Canton of Graubünden, Switzerland.
Where mandatory consumer protection laws grant consumers the right to bring proceedings before the courts of their country of residence, those mandatory rights shall remain unaffected.
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SECTION 23 – FORCE MAJEURE
OFF-ANGLE shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control.
Such events include, but are not limited to:
- natural disasters;
- earthquakes;
- floods;
- fires;
- epidemics or pandemics;
- war;
- terrorism;
- civil unrest;
- labour disputes;
- governmental actions;
- sanctions;
- power outages;
- internet or telecommunications failures;
- cyber attacks;
- transportation disruptions;
- customs delays;
- shortages of raw materials;
- supplier failures;
- carrier interruptions; or
- any other event beyond our reasonable control.
Where such an event occurs, our obligations shall be suspended for the duration of the event.
We will make reasonable efforts to minimise any resulting delay.
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SECTION 24 – CHANGES TO THESE TERMS
OFF-ANGLE reserves the right to amend these Terms at any time.
The latest version will always be published on this website.
Material changes will apply only to future orders unless applicable law requires otherwise.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms.
If you do not agree with the revised Terms, you must discontinue using the Services.
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SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
Email: contact@off-angle.com
For our full legal information, including our business address and other legally required details, please refer to the Imprint (Legal Notice) available on this website.
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LAST UPDATED
These Terms of Service were last updated on 30.06.2026.